A large condo of about 600 units only have approximately 630 carpark lots, which is just enough for the residents. The security night shift was 4 men strong as they needed to patrol around the carpark every 30 minutes from 6pm to 6am to find cars with visitor parking slip and inform them to leave.
MyGatekeeper Software customized overstay alerts for different types of visitors so that the security guards have a breakdown on the visitor vehicles on a real time basis, and able to inform the visitors effectively from the convenience of the guard house. Management effects a 2 men reduction on security contract renewal. MyGatekeeper Software also produces traffic patterns for better allocation of manpower resources.
MyGatekeeper Software also digitalize the process for season parking application, with different fee structures and expiry profile built-in for second and subsequent cars.
One condo in the central location faced multiple cases of illegal subletting of their units to short term tenants. It was challenging for the management to control the situation as access cards are easy to duplicate and access history is unavailable.
MyGatekeeper Software Access Terminal support strong card encryption as well as facial recognition. We were able to help the condo management tackle the problem by making sure that access is only granted to authorized individuals. It also enhances the user experience of the condo at the same time.